You may return most new, unopened items within (30) calendar days of delivery for a refund or house credit. All returnable Kingpin items must be received back to the Kingpin Warehouse within 30 days of original delivery date.
As the COVID-19 situation unfolds, we are making changes to the existing return policy around our Infection Control line of products. We are no longer accepting returns for any products that fall in the Infection Control category for any reason. All sales are considered final. Effective immediately, any prior return policies or agreements are suspended indefinitely.
Infection Control products have limited stock and some items are being restricted in orderable quantity due to the impact of the Coronavirus on the supply chain.
We will continue to keep our customer base apprised of any developments that affect our Infection Control line of products. We appreciate your patience and cooperation during these stressful circumstances.
The following items are not returnable: (with the ** disclaimer )
ALL SALES FINAL**
- TATTOO MACHINES
- S8 PRINTERS
- THERMAL IMAGER
- TATSOUL FURNITURE
- MEDICAL AND INFECTION CONTROL PRODUCTS
**In the unlikely event that your product is defective upon arrival, please contact our Customer Service Department at 888.299.5675 for assistance.